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Baylis Cheltenham Vauxhall

Cheltenham
GL51 0AL

Call us 01242 525252

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HR1 1LN

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WR11 4EX

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Location: Baylis Cheltenham

Department: Service

Driver Licence Required: True

Working Hours: Monday to Friday

Reference Number: SM-CHELT

Who you are:

  • Have 3 years experience in people management (line management to mid- management level)
  • Proven leader with a charismatic persona and good emotional intelligence
  • Target driven and ambitious
  • Experience in coaching people with the ability to adapt their style to suit individual needs
  • Strong business analytic skills, identifying any issues and taking the necessary action

As the Service Manager:

  • You will be a proven leader, with strong team development and communications skills.
  • You must be able to coach and motivate the team to exceed sales and financial targets.
  • You will have a proven record of delivering excellent customer service

Main Duties:

  • Exceed the monthly financial net profit target
  • Ensure your team deliver outstanding customer experience
  • Managing a workshop controller and 3 customer service advisors
  • Responsible for a team of 6 to 7 Technicians.
  • Develop and coach a team of up to 12 people - ongoing
  • Ensure that your department adheres to our health and safety policy
  • Make sure that the main KPI is exceeded
  • Maintain an excellent relationship with our manufacturing partners
  • Consistently live the company's core values and instil this in your team members

Benefits

  • Total pay range £40,000 to £45,000 with OTE £55K
  • Company Car for private use
  • 31 days paid holiday (inc bank holidays) rising by + 1 day after each 5 years worked
  • Company Pension Contribution
  • Annual company events
  • Bespoke induction and development training
  • Staff discounts for vehicle purchase and servicing
  • Death in Service Benefit
  • Free eye test, dental & therapy treatments
  • Company car
  • Company events
  • Company pension
  • Employee discount
  • Free flu jabs
  • Free parking
  • Life insurance
  • Referral programme

Interested in this job?

Join our team. Apply today.

Apply Now

Financial Disclosure

Baylis (Gloucester) Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender. We can introduce you to a limited number of finance providers, we do not charge a fee for our Consumer Credit services. We do not act as a financial adviser; if you would like independent advice, please seek this elsewhere. We will typically receive commission from them, based on either a fixed fee or a fixed percentage of the amount you borrow. Any such commission amounts will be disclosed to you on request. By doing this you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to. All finance applications are subject to status, terms and conditions apply. UK residents only, 18s or over. Guarantees may be required.

We are accredited by The Motor Ombudsman, a government-backed, self-regulatory body for the motor industry. This means we follow The Motor Ombudsman’s Chartered Trading Standards Institute (CTSI)-approved Codes of Practice. If you are not satisfied with our service and have exhausted our internal complaints procedure, you may contact The Motor Ombudsman for independent advice and dispute resolution.

Visit www.themotorombudsman.org or call 0345 241 3008.